Terms and Conditions
Last updated: 16 April 2026
1. Acceptance of these Terms
These Terms and Conditions ("Terms") govern your access to and use of the Gala Seating platform, available at galaseating.com and app.galaseating.com (together, the "Platform"). By accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree with these Terms, you must not use the Platform. We reserve the right to amend these Terms at any time; amendments take effect upon publication on this page, and your continued use of the Platform after an amendment constitutes acceptance of the amended Terms.
2. About us (the Operator)
The Platform is operated by:
- Name: Raul-Cristian Maier
- Legal form: Trabajador autónomo (self-employed individual) registered in Spain
- NIF: Z3230583P
- Intra-community VAT number: ESZ3230583P
- Registered address: Avenida Duque de Ahumada 11, apartment 706A, 29602 Marbella, Málaga, Spain
- Email: contact@galaseating.com
- Phone: +40 740 819 034
- IAE code: 2*763 — Programmers and IT analysts
- Registration date: 9 December 2025
3. Definitions
- Platform — the Gala Seating web application and all associated features and services.
- Operator, we, our — Raul-Cristian Maier, as identified in section 2.
- Venue — an event venue or wedding planner using the Platform as a primary customer.
- Collaborator (Couple) — a couple invited by a Venue to collaborate on the organisation of a specific event.
- Guest — a person whose data is entered into the Platform by a Venue or Collaborator for the purpose of seating arrangement.
- Account — the unique user profile created through email registration or Google authentication.
- Event — a wedding or similar event created and managed within the Platform.
- User, you, your — any natural or legal person accessing or using the Platform.
- User Content — any data, text, images, or other material you submit to or upload through the Platform.
4. Description of the service
Gala Seating is a software-as-a-service (SaaS) platform that enables:
- Creation and management of seating arrangements for events
- Management of guest lists and menu preferences
- Real-time collaboration between Venues and Couples via invitation links
- Viewing of seating arrangements by wedding guests through public links and QR codes
- Generation of PDF documents (seating plan, floor plan, menu report, programme)
- Automatic seating of guests based on groups and families
5. Accounts and registration
To use the Platform as a Venue, you must create an Account. During the beta period, Venue accounts are created through a manual onboarding process. Collaborators (Couples) are invited by Venues via invitation links.
You are responsible for maintaining the confidentiality of your authentication credentials and for all activities carried out through your Account. You agree to notify us immediately at contact@galaseating.com if you suspect any unauthorised use of your Account.
You represent that you are at least 16 years of age, and that all registration information you provide is true, accurate, current, and complete. We reserve the right to suspend or terminate Accounts that breach these Terms or that remain inactive for an extended period.
6. Acceptable use
By using the Platform, you undertake to:
- Provide accurate and up-to-date information
- Use the Platform only for lawful purposes and in accordance with these Terms
- Respect the rights of other Users and the confidentiality of Guest data
- Comply with all applicable laws, including data protection and privacy laws
You agree not to:
- Use the Platform for any illegal, fraudulent, or unauthorised purpose
- Attempt to disrupt, overload, or interfere with the Platform or its infrastructure
- Gain or attempt to gain unauthorised access to any Account, system, or data
- Distribute offensive, defamatory, infringing, harassing, or otherwise unlawful content
- Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Platform, except where such restriction is prohibited by law
- Copy, modify, distribute, sell, lease, or create derivative works based on the Platform or any part of it without our prior written consent
- Introduce any malware, virus, worm, or other malicious code into the Platform
- Scrape, harvest, or collect data from the Platform through automated means without our prior written consent
- Use the Platform to build a competitive product or service, or to benchmark it against a competitor
- Circumvent or attempt to circumvent any access-control, rate-limit, or security mechanism
Responsibility for Guest data: Venues and Collaborators who upload Guest personal data to the Platform are responsible for obtaining the consent necessary under the GDPR and for the accuracy of such data. Where you upload Guest data, you act as the controller (or joint controller) of that data; we process it on your instructions in accordance with our Privacy Policy.
7. Intellectual property
All intellectual property rights in and to the Platform — including, without limitation, source code, design, trademarks, logos, text, graphics, and original content — are and shall remain the exclusive property of the Operator or its licensors. No rights are granted to you except as expressly set forth in these Terms.
You may not copy, reproduce, distribute, publish, display, modify, create derivative works of, or commercially exploit the Platform or any of its content without our prior written consent, except as permitted by mandatory law.
8. Your content and license to us
You retain all rights in the User Content you submit to the Platform, including guest lists, seating arrangements, event configurations, notes, uploaded images, and PDF backgrounds.
You grant us a limited, non-exclusive, royalty-free, worldwide license to host, store, reproduce, display, transmit, and process your User Content solely to the extent necessary to operate, maintain, and improve the Platform and to provide the service to you and your authorised Collaborators. This license terminates when you delete the User Content or close your Account, except to the extent we are required to retain copies to comply with law or for legitimate backup and dispute-resolution purposes.
You represent and warrant that (a) you have all rights necessary to grant this license, and (b) your User Content does not infringe the rights of any third party and complies with applicable law.
9. Privacy
We are committed to protecting your personal data. Our processing of personal data is described in our Privacy Policy, which forms part of these Terms. By using the Platform you acknowledge our privacy practices as described there.
10. Beta programme
The Platform is currently offered under an open beta programme. During this period, the service is provided free of charge for the purpose of testing, feedback, and product improvement. Features, availability, and commercial terms may change, be added, or be removed at any time without prior notice. Beta use is at your own risk and is governed by these Terms in the same way as any other use.
11. Warranty disclaimer
The Platform is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by applicable law, we expressly disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and uninterrupted or error-free operation.
Without limiting the foregoing, we do not warrant that (a) the Platform will meet your specific requirements, (b) the Platform will be available at any particular time or location, (c) any errors or defects will be corrected, or (d) the results of automated features (including automatic seating arrangement) will meet your expectations — such results depend on the data you provide. Nothing in this section limits rights you may have under mandatory consumer-protection law.
12. Limitation of liability
To the maximum extent permitted by applicable law:
- We shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of data, loss of business opportunity, or loss of goodwill, arising out of or in connection with your use of or inability to use the Platform.
- Our total aggregate liability to you for any and all claims arising out of or relating to these Terms or the Platform shall not exceed the greater of (i) the total amount paid by you to us for the Platform in the twelve (12) months preceding the event giving rise to the claim, or (ii) one hundred euros (€100). During the beta period, no fees are charged, so this amount is €100.
- We are not responsible for decisions taken by you or others based on information produced, generated, or displayed by the Platform, including seating arrangements, menu reports, or PDF exports.
Nothing in these Terms excludes or limits our liability for (a) death or personal injury caused by our negligence, (b) fraud or fraudulent misrepresentation, or (c) any other liability that cannot be excluded or limited under applicable law. If you are a consumer, your statutory rights are not affected.
13. Indemnification
You agree to defend, indemnify, and hold harmless the Operator and its affiliates, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or in connection with (a) your use or misuse of the Platform, (b) your violation of these Terms, (c) your violation of any applicable law or the rights of a third party, or (d) your User Content, including any claim that your User Content infringes a third-party right or violates data-protection law.
We will notify you promptly of any such claim and will reasonably cooperate with your defence, at your expense. You may not settle any claim in a manner that imposes an obligation on us without our prior written consent.
14. Termination
You may terminate your use of the Platform at any time by requesting deletion of your Account at contact@galaseating.com or by following the procedure described in our Data Deletion page.
We may suspend or terminate your access to the Platform, in whole or in part, at any time and with or without notice, if (a) you breach these Terms, (b) your use of the Platform creates a legal or security risk for us or others, (c) we discontinue the Platform or any part of it, or (d) we are required to do so by law or a competent authority.
Upon termination, (i) your right to use the Platform ceases immediately, (ii) we may delete your User Content in accordance with our Data Deletion policy, and (iii) provisions that by their nature should survive termination (including sections on intellectual property, warranty disclaimer, limitation of liability, indemnification, governing law, and miscellaneous) shall survive.
15. Force majeure
We shall not be liable for any failure or delay in the performance of our obligations caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, governmental action, labour disputes, epidemics or pandemics, shortages of supplies or services, failure of public or private telecommunications or internet networks, failure of third-party service providers (including our hosting provider), or cyber-attacks. During the period such a force-majeure event persists, our obligations shall be suspended to the extent affected, and the period for performance shall be extended accordingly.
16. Modifications to these Terms
We reserve the right to modify these Terms at any time. Modifications will be published on this page together with the updated "Last updated" date. We will notify Users with active Accounts of material changes by email. Your continued use of the Platform following the publication of modified Terms constitutes your acceptance of those modifications. If you do not agree to a modification, your sole remedy is to stop using the Platform and request deletion of your Account.
17. Assignment
You may not assign, transfer, or delegate any of your rights or obligations under these Terms, in whole or in part, without our prior written consent. Any purported assignment in breach of this section is void. We may freely assign or transfer these Terms and our rights and obligations under them, in whole or in part, to any successor-in-interest (including in connection with a merger, acquisition, or sale of assets) or to any affiliate, upon written or electronic notice to you.
18. Severability
If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to render it valid and enforceable, or, if such modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
19. Entire agreement
These Terms, together with the documents incorporated by reference (including our Privacy Policy, Cookies Policy, and Data Deletion page), constitute the entire agreement between you and the Operator regarding the Platform, and supersede all prior or contemporaneous understandings, representations, or agreements, whether written or oral.
20. No waiver
No failure or delay by us to exercise any right or remedy under these Terms shall operate as a waiver of that right or remedy, nor shall any single or partial exercise preclude any further exercise. A waiver is effective only if given in writing and only in respect of the matter specifically waived.
21. Notices
Notices to you may be given by (a) email to the address associated with your Account, (b) a notice posted within the Platform, or (c) publication on this website. Notices to us must be given in writing to contact@galaseating.com or to the registered address in section 2. Notices are deemed received on the day of transmission if sent by email, or on the second business day after dispatch if sent by post.
22. Governing law and jurisdiction
These Terms are governed by the laws of Spain, without regard to conflict-of-law principles, and without prejudice to any mandatory provisions of European Union law or the law of the country where you habitually reside.
Any dispute arising out of or relating to these Terms or the Platform shall first be attempted to be resolved amicably. If amicable resolution is not possible, the dispute shall be submitted to the exclusive jurisdiction of the competent courts of Marbella, Spain, save that if you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence and benefit from the mandatory protections of the consumer law of that country.
23. Online dispute resolution (EU consumers)
If you are a consumer resident in the European Union, you may access the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr. We are not, however, obliged to, and do not, participate in alternative dispute-resolution proceedings before a consumer arbitration board.
24. Contact
For any questions regarding these Terms, please contact us at:
- Email: contact@galaseating.com
- Phone: +40 740 819 034
- Post: Avenida Duque de Ahumada 11, apartment 706A, 29602 Marbella, Málaga, Spain